Privacy Policy

We collect or obtain data relating to you in a variety of ways, as described below. Such data may include personal data, i.e., information that alone or in combination with other information identifies you as an individual or can be reasonably linked to your identity.

Data You Provide: When you submit questions, request information, or give us feedback via this Site, we may ask you for data, like your name, postal address, telephone number, and email address so we can respond or follow up. We may also ask you to provide other data relevant to your question, request, or feedback, such as your geographical location, industry, and preferred contact method. However, for any jewellery purchased through EMI, we do not store any kind of customer data.

You may also make requests through this Site to exercise your individual rights under applicable privacy laws. We will collect and maintain data related to such requests in order to respond to you and for our audit and legal compliance purposes.

We generally do not seek data that may be considered “special” or “sensitive” personal data, such as government-issued identification numbers or information related to an individual’s racial or ethnic origin, political opinions, religious or other beliefs, health, criminal background, or trade union membership, from visitors of this Site, and we ask that you do not provide such data. If we specifically require “special” or “sensitive” personal data in connection with one or more of the uses described below, we will request your consent to use the data in accordance with this Privacy Statement and/or in the ways described at the point where you were asked to disclose the data. If you voluntarily share with us or post/upload any “special” or “sensitive” personal data to this Site for any other reason, you consent that we may use such data in accordance with applicable law and this Privacy Statement.

Data Collected from your Use of this Site: We automatically receive certain data about the computer or device you are using when you visit this Site, including your Internet Protocol (IP) address; information about the browser or type of device you are using; data collected through cookies, pixel tags, and other similar technologies; the date and time of your visit; and the web page you visited immediately prior to visiting this Site. We also collect data about videos or other content you view on this Site, like the type and name of the content and the time viewed.

We use data about you for the purpose(s) for which it was collected or provided to us. We use data to:

• Administer and manage this Site, communicate with you about this Site, process your request for information, or otherwise complete a transaction or service you request or authorise.
• Customise or personalise your user experience and the content we deliver to you, including providing you with content that is more relevant to you.
• Contact you about Carbon’s products and services, provide you with promotional materials or offers for products/services from Carbon, or send you other communications about Carbon’s business and events.
• Carry out our internal business purposes, such as corporate transactions, audits, data analysis, research and analytics, product development, website improvement, advertising performance assessment, campaign optimisation and communication effectiveness.
• Protect the rights, safety, property, or operations of Facets Lifestyle Pvt. Ltd., Carbon, you, or others.
• Comply with applicable law and/or respond to requests and communications from law enforcement authorities or other government officials.

You may unsubscribe from a Carbon mailing list at any time by clicking on the ‘unsubscribe’ link in any of our marketing communications to you. After you unsubscribe, we will not send you further marketing communications, but we may continue to contact you to the extent necessary for any services you have requested.

We will never use your personal data to advertise, promote, or market third-party goods or services to you. Additionally, we will not license or publish any of your personal data. We do not and will not sell any personal data to third parties for their own commercial use.

Applicable law requires us to set out in this Privacy Statement the legal basis upon which we rely in order to process personal data.

Consent: We may rely on the consent that you provide us at the point of data collection or disclosure to us to process such data for the purposes outlined herein.

Compliance with legal obligations: We may process your personal data if necessary for us to comply with a legal obligation arising under an applicable law to which we are subject.

To the extent that we process any “special” or “sensitive” categories of personal data relating to you, we will do so because either: (i) you have given us your explicit consent to carry out such processing; (ii) the processing is necessary for the establishment, exercise, or defence of legal claims; or (iii) you have made the data manifestly public.

If you have questions or concerns about the legal basis upon which we collect and use your personal data, you can contact us at +91 9898064450 or contact@carbonjewelery.com.

This Privacy Policy is formulated in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 (Act No. 22 of 2023), enacted by the Parliament of India and notified on August 11, 2023, along with the Digital Personal Data Protection (DPDP) Rules, 2025 notified by the Ministry of Electronics and Information Technology (MeitY) on November 14, 2025. The DPDP Act governs the processing of digital personal data in India, recognising both the right of individuals to protect their personal data and the need to process such data for lawful purposes.

Facets Lifestyle Pvt. Ltd. and/or Carbon acts as a “Data Fiduciary” under the DPDP Act and is responsible for processing your personal data in accordance with the Act’s provisions, including:

• Obtaining lawful consent where required.
• Ensuring data minimisation and accuracy.
• Implementing reasonable security safeguards.
• Responding to Data Principal requests within stipulated timelines.
• Notifying data breaches to the Data Protection Board of India and affected individuals without undue delay.

Under the DPDP Act, you (as a “Data Principal”) have the following rights:

• Right to access information about personal data we hold.
• Right to correction and erasure of personal data.
• Right of grievance redressal.
• Right to nominate another person to exercise your rights in case of death or incapacity.

You may withdraw consent at any time, and the process to withdraw consent will be as easy as providing it. We will address all grievances within 90 days as required under the DPDP Rules, 2025.

In case of a personal data breach, we will notify the Data Protection Board of India and affected individuals without any delay, and submit a detailed report within 72 hours as mandated under the DPDP Rules, 2025. For any privacy-related concerns or to exercise your rights, contact us at contact@carbonjewelery.com or +91 9898064450.

In connection with one or more of the purposes outlined in the “Data Use” section above, we may disclose your data to:

• Other entities within Facets Lifestyle Pvt. Ltd. and/or the Carbon group of businesses.
• Third-party service providers from whom we avail services, to the extent necessary.
• Competent governmental and public authorities, in each case to comply with legal or regulatory obligations or requests.
• Other third parties as we believe necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to enforce our terms and conditions; (d) to protect our operations; (e) to protect our rights, privacy, safety, or property, and/or those of you or others; and (f) to allow us to pursue available remedies or limit damages that we may sustain.

In addition, this Site may contain content and plugins from social media platforms, like Facebook, Instagram, Twitter/X, LinkedIn, and others. These plugins allow you to share information from this Site to your timeline or account. When you connect to these services, third parties may store and/or access data, including using cookies and other similar technologies, over which we do not have control. If you are logged into one of your social media accounts while visiting a webpage on this Site that contains a social media plugin, the relevant platform may receive information that you visited this Site and link it to your social media account. We do not control these third-party platforms, and information collected is governed by the privacy statement of the third party that provides the relevant platform.

This Site uses cookies and similar technologies, including pixels, pixel tags, ad tags, clear GIFs and JavaScript, including cookies and technologies from third-party providers, to enable certain features and functionality and to collect additional information that helps us improve this Site and our services.

This Site may use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device after you close your browser until you delete them or they expire.

We use these technologies for security purposes, to help you navigate this Site, to display information more effectively, to better serve you with tailored information on this Site, and to gather statistical information about how visitors use this Site in order to continually improve its design and functions.

If you do not want data to be collected from your device via cookies, most browsers have a setting that allows you to decline the use of cookies. Some features of this Site may not work properly if you decline the use of cookies.

We may enable third-party cookies and other similar technologies to collect or receive data from this Site and elsewhere for use in advertising, including serving advertisements targeted to users’ interests, retargeting visitors to this Site, conversion tracking, measuring ad effectiveness, and ensuring that you do not see the same ad repeatedly.

These cookies and similar technologies may collect data about your browsing habits and online behaviour, including across different browsers and devices used by you, in order to serve advertisements that may be of interest to you.

For example, Carbon’s third-party providers may use the fact that you visited this Site to place online ads for Carbon on non-Carbon websites.

Third parties may also use data about your use of this Site to help target non-Carbon advertisements based on your online behaviour and/or interests in general. Data collected generally includes actions you take on this Site, device and browser data, timestamp, and events. In some cases, this data may be connected to your social network ID. Carbon is not responsible for practices by such third parties, and those practices are subject to those companies’ own policies.

This Privacy Statement does not address, and we are not responsible for, the privacy practices of any third parties, including those that operate websites to which this Site links. The inclusion of a link on this Site does not imply that we endorse the practices of the linked website.

We use reasonable organisational, technical, and administrative measures to protect data under our control. Unfortunately, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

If you feel that the security of any data that we hold about you has been compromised, please immediately notify us at +91 9898064450 or contact@carbonjewelery.com.

You have choices about how your personal data is handled, and we are committed to providing you with reasonable access to your personal data and the ability to review and limit the use of such data in accordance with applicable law.

You have the right to withdraw your consent previously given for the collection, use, or processing of all and/or any part of the personal data collected by us. However, please note that this may disrupt your user experience on our website.

You can always elect not to disclose your personal data to us. However, we may need some information to allow you to register with us or take advantage of some or all features offered on our website. If you choose not to provide that information, your ability to use our website and services may be limited.

If you no longer want to receive electronic newsletters or other marketing communications from Carbon, you can click on the ‘unsubscribe’ link at the bottom of such communications.

We will retain your personal data only for those periods necessary to fulfil the various purposes outlined in this Privacy Statement, unless a longer retention period is required or allowed by law.

We may make changes to this Privacy Statement from time to time. Any changes will become effective when we post a revised version of this Privacy Statement on this Site.

Your use of this Site is subject to the terms in the version of this Privacy Statement that is posted on this Site at the time of your visit. We encourage you to review this Privacy Statement periodically to remain informed about how we are protecting your data.

By providing your personal information, you consent to our collection, use, and sharing of this information in accordance with our Privacy Policy.

I agree to receive marketing emails and promotional offers from Carbon. You can unsubscribe at any time by clicking the link in our emails.

We use cookies to improve your browsing experience and to personalise content and ads. By continuing to use our website, you consent to our use of cookies.

I agree that my personal information may be shared with third-party service providers for the purpose of delivering the requested services.

By submitting this form, I consent to the storage of my personal information for future communications and acknowledge that it will be securely handled in compliance with data protection regulations.

The information contained in this e-mail message, including any attachments, is privileged and/or confidential and is intended only for the use of the individual or entity named above.

If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited.

Facets Lifestyle Pvt. Ltd. and/or Carbon does not guarantee that the integrity of this communication has been maintained or that this communication is free of viruses, interceptions, or interference. Facets Lifestyle Pvt. Ltd. and/or Carbon accepts no liability for any damage caused by any virus transmitted by this email.

If you have received this communication in error, please destroy the message and notify us immediately at contact@carbonjewelery.com.

Consider the environment. Please do not print this e-mail unless you really need to.